DELIVERYto 90 minutes
ORDERS24 hours a day
(+420) 777 993 360HOTLINE
Where can you deliver bouquets?
We can deliver the bouquet anywhere in the Czech !!!!
Can I include a gift message?
Yes, if you wish to, we will include a gift card with text. You can input the text in the box in the second step of the order. We will write the text on the card which will be placed in the bouquet.
How fast can you deliver the bouquet?
The bouquet will be delivered at the time specified by you in the order; you can select the exact time and date. In Prague, we are able to deliver the bouquet within 1 hour since receiving the order. Within the Czech we can deliver the bouquet within the day you raise your order. (anywhere in the Czech)
When do you deliver?
We deliver bouquets 7 days a week anywhere in the Czech
How can I pay for the order?
You can either pay by your card online, by bank transfer or by depositing cash into our account held with the Czech Savings Bank; in case of payment by card we know immediately that the payment was made by an email confirmation; in case of a bank transfer we don’t wait until the amount is credited onto our account – it’s sufficient if you send a confirmation about the transfer to our email address: firstname.lastname@example.org; when depositing the amount to our account directly, we can see the payment immediately. All information regarding the payment will be sent to your email address after completing the order.
Will you deliver the bouquet today if I want to pay by bank transfer?
Yes, we will, you need to send a confirmation about the bank transfer to our email address. What is a bank transfer confirmation? Every bank is able to send a confirmation about a transfer of funds after making a payment. The second option is to send a ‘print screen’ of the payment.
Do the bouquet prices include delivery?
No, they don’t, you need to add the delivery prices. The delivery prices can be found at the top of this page.
Is the delivery anonymous?
Yes, the bouquet delivery is totally discrete; the system is set up so that nobody can find out who ordered the bouquet. We guarantee that.
Is the payment by card secure?
Yes, more about security of card payments can be found here
Which card can I use?
It is possible to pay by Visa, Visa Electron, Master Card, Maestro.
Can I order the bouquet when I live abroad?
Yes, you can order a bouquet from anywhere in the world.
I want to send a bouquet but I only have a phone number of the recipient.
Never mind, you can send us a phone number, we will sort out the rest.
Will you send a tax receipt - I need it for my accounts.
Yes, when paying by card, we will email you an invoice immediately; in case of paying by a bank transfer, we will send you an invoice after the amount is credited to our account.
Is it possible to deliver a bouquet directly to the funeral?
Yes, it is our standard service.
WILL THE FLOWERS BE FRESH UPON DELIVERY?
Yes, the flowers come from the Dutch flower market. The amount of flowers distributed from our shops is so huge that it is impossible for the flowers to be older than 1 day.
Who delivers the bouquets?
The flowers are delivered by our flower service, trained how to handle flowers so that they are delivered in a good condition.
I’d like the bouquets to be delivered to my employees in different parts of the CZech; are you able to ensure delivery?
Yes, we will ensure delivery anywhere in the Czech; we only need a list of addresses. We will arrange everything and you can pay by invoice afterwards
What is the difference between the sizes of bouquets – small, medium, large, extra large?
The size of bouquets differ by a number of individual flowers, small bouquets have 7-9 pcs, medium 13-15, large 17-21, extra large 25-31; all bouquets are complemented by green leaves and decoration apart from flowers by individual roses.
Can I buy a specific number of roses?
Yes, in the second step of the order you can write to the box ‘a number of flowers’ a number you request, the system will generate the total price. Then you just finish and confirm the order.
Which languages do you telephone support people speak?
Our operators will help you in Czech and English
How will I find out if the bouquet was delivered?
Most of the time the reaction from the recipient is so fast that you know almost immediately after the delivery. It can also be confirmed by our operators on: +420 777 993 360
HOW CAN I PAY THE DIFFERENCE IN PRICE?
In case you choose the wrong service and you will have to pay the difference by credit card can be used for quick payment this link: http://kytice-expres.cz/kvetiny-online/cart/pay